Policies
Disclaimer
Chakrubs products are intended for spiritual and metaphysical purposes only. Chakrubs makes no claims regardingany scientific or medical benefits of using our products and does not guarantee any particular outcome or results. Any potential benefits listed on this website are anecdotal, based on customer testimonials and personal experiences. Chakrubs products should not be used as a substitute for medical care. If you have any medical concerns regarding the use of Chakrubs products, please consult a physician. Chakrubs are delicate by nature and should be handled with care.
Our Pledge
Due to the nature of our products, all sales are final. We do not accept returns or exchanges. The health and safety of our customers are of the upmost importance to us here at Chakrubs.
Return Policy
We do not accept returns. Due to the natural material from which our products are crafted, minor variations are common and may be considered normal and safe for intimate use. If you believe the product you received is not safe for internal use, please contact us immediately upon receiving your order. In the unlikely event that an item should be damaged during transit or arrive defective, we will provide an exact exchange within 30 days of the delivery date. Gift cards are non-refundable. Please email love@chakrubs.com for assistance.
Shipping Policy
We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Customs taxes vary. In the event an additional fee is required for delivery, the purchaser assumes responsibility.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Available products may still require 4-5 days processing time. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Cancellation Policy for Services (Tarot Readings, Insider Circles, Consulations)
We understand that sometimes life can be unpredictable and plans may need to change. If you need to cancel or reschedule your Sensual Tarot Reading, please contact us at least 24 hours before your scheduled appointment time. Appointments cancelled or rescheduled with less than 24 hours notice will not be refunded or credited. We thank you for understanding.
If we are unable to connect due to technical difficulties on our end, any prepaid sessions will be either refunded in full or rescheduled for a later date.
If you have any questions regarding our cancellation policy, please feel free to contact us at love@chakrubs.com.
Disclaimer for Services (Tarot Readings, Insider Circles, Consulations)
This tarot reading is provided for entertainment purposes only and should not be taken as professional mental health advice. Vanessa Cuccia is not a licensed therapist and does not claim to provide psychological, emotional, or medical counseling. Tarot readings are intended to provide insights into your life experience and help you gain clarity about situations in which you may find yourself. The reader cannot guarantee any specific outcome from the reading, nor can they be held responsible for any decisions that are made based on the information shared in the reading. By engaging in this service, you agree to hold harmless the provider of this service from any loss or liability resulting from its interpretation. Please use your own judgment when interpreting what is shared during a tarot reading session.
Privacy Policy
This Privacy Policy governs the manner in which Chakrubs collects, uses, maintains and discloses information collected from users (each, a "User") of the www.chakrubs.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Chakrubs.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Chakrubs may collect and use Users personal information for the following purposes:
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- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. -
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
- To improve our Site
We may use feedback you provide to improve our products and services. -
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. -
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Chakrubs has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at love@chakrubs.com.
Customer Support:
Love@Chakrubs.com
+1(631) 805-4895